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Ipswich Refurbishment Centre and Head Office

Refurbishment Centre Manager: Trevor Maynard

Phone: 01473 210220 



Address: 2 Bailey Close, Hadleigh Road Industrial Estate, Ipswich, IP2 0UD

Opening times:

Monday to Friday

9am - 4:30pm

Please ring to book an appointment to drop off tools

How to donate tools

Tool donations are gratefully received and can be dropped off during opening hours.  Due to social distancing measures we have put in place, we ask you to call us to arrange a drop off appointment.  Please call 01473 210220.


Alternatively please check who your nearest collector is here

What we do

Ipswich is the head office for TWAM.  Tools collected and refurbished by all TWAM and independent centres work their way to Ipswich, along with all tools collected by our fleet of vans.  In Ipswich they are packed into trade tool kits ready for sending overseas.  Ipswich also receives tool donation direct from the public.   


Ipswich undertakes refurbishment of a wide range of tools including electrician's, builder's, carpenter's and garage workshop kits as well as sewing and knitting machines, and computers. 


International operations are co-ordinated from Ipswich, along with a team of volunteer Country Coordinators working across the UK to support applicants in supported countries.  Containers are packed and sent from Ipswich via UK ports to Africa. 


Volunteer with us

We are always looking for volunteers to join us at the refurbishment centre to help with a wide variety of tasks.  Please visit our dedicated volunteer website for details: