How to find us

Ipswich Refurbishment Centre and Head Office

Refurbishment Centre Manager: Trevor Maynard

Phone: 01473 210220 


Address: 2 Bailey Close, Hadleigh Road Industrial Estate,

Ipswich.  IP2 0UD

Opening times: 9am - 4pm Monday to Friday


People are welcome to drop off tools until 4.00pm, but the phones go to voicemail at 2.00pm to allow office staff and volunteers some quiet time to complete their work.

How to donate tools

Tool donations are gratefully received, they can be dropped off between 9.00am-4.00pm Monday to Friday.  There's no need to let us know you are coming, you are welcome to just turn up.

What we do

Ipswich is the head office for TWAM.  From the Ipswich base operations are co-ordinated, with refurbished donations being collected in from Refurbishment Centres and Support Groups around the UK and stored in the warehouse, ready for sending overseas.  Ipswich also receives tool donations directly at the site, during office hours (please call and discuss your requirements beforehand).   


Ipswich undertakes refurbishment of a wide range of tools including electrician's, builder's, carpenter's and garage workshop kits as well as assembly of Hasberdashery, school books and scholar packs.  


International Operations are co-ordinated from Ipswich, using a virtual team across the UK who provide a contact point per country for requesting tools.  Containers are packed and sent from Ipswich via UK ports to destination partners in overseas countries. 


Volunteer with us

We are looking for volunteers to join us at the refurbishment centre to help with a wide variety of tasks.  Please visit our dedicated volunteer website for details:

Tools with a Mission

2 Bailey Close, Hadleigh Road Industrial Estate, Ipswich, IP2 0UD

Tel: 01473 210220      Email:

©2019 Tools with a Mission

Charity no: 1104903 (England & Wales) SCO44069 (Scotland).  

A company limited by guarantee and registered in England no: 5114575.

Contact us | T&CsPrivacy