Ipswich Refurbishment Centre and Head Office
Ipswich has now closed to all deliveries of tools and is unable to arrange collections until the Government lifts its restrictions. Phone messages and emails will continue to be answered, but with a longer than usual delay.
Refurbishment Centre Manager: Trevor Maynard
Phone: 01473 210220
Address: 2 Bailey Close, Hadleigh Road Industrial Estate, Ipswich, IP2 0UD
9am - 4:30pm Monday to Thursday
9am - 4:00pm Friday
The office is open until 5pm Monday to Thursday, and until 4:30pm Friday, but we encourage people to drop off tools half an hour before closing time to allow time for unloading.
How to donate tools
Tool donations are gratefully received, they can be dropped off between 9.00am - 4.30pm Monday to Friday. There's no need to let us know you are coming, you are welcome to just turn up.
What we do
Ipswich is the head office for TWAM. From the Ipswich base operations are co-ordinated, with refurbished donations being collected in from Refurbishment Centres and Support Groups around the UK and stored in the warehouse, ready for sending overseas. Ipswich also receives tool donations directly at the site, during office hours (please call and discuss your requirements beforehand).
Ipswich undertakes refurbishment of a wide range of tools including electrician's, builder's, carpenter's and garage workshop kits as well as assembly of Haberdashery, school books and scholar packs.
International Operations are co-ordinated from Ipswich, using a virtual team across the UK who provide a contact point per country for requesting tools. Containers are packed and sent from Ipswich via UK ports to destination partners in overseas countries.
Volunteer with us
We are looking for volunteers to join us at the refurbishment centre to help with a wide variety of tasks. Please visit our dedicated volunteer website for details: