Ipswich Refurbishment Centre and Head Office
Refurbishment Centre Manager: Trevor Maynard
Phone: 01473 210220
Address: 2 Bailey Close, Hadleigh Road Industrial Estate, Ipswich, IP2 0UD
9am - 4:30pm Monday to Thursday
9am - 4:00pm Friday
The office is open until 5pm Monday to Thursday, and until 4:30pm Friday, but we encourage people to drop off tools half an hour before closing time to allow time for unloading.
How to donate tools
Tool donations are gratefully received and can be dropped off between 9.00am - 4.30pm Monday to Friday. During the November 2020 lockdown and the Government insistence on 'essential journeys only' we cannot accept tools being dropped off as the journey to do so can not be considered essential. Once the lockdown has ended we will resume tool drop offs, and due to social distancing measures we have put in place, ask you to call us to arrange a drop off appointment. Please call 01473 210220.
What we do
Ipswich is the head office for TWAM. From the Ipswich base operations are co-ordinated, with refurbished donations being collected in from Refurbishment Centres and Support Groups around the UK and stored in the warehouse, ready for sending overseas. Ipswich also receives tool donations directly at the site, during office hours (please call and discuss your requirements beforehand).
Ipswich undertakes refurbishment of a wide range of tools including electrician's, builder's, carpenter's and garage workshop kits as well as assembly of Haberdashery, school books and scholar packs.
International Operations are co-ordinated from Ipswich, using a virtual team across the UK who provide a contact point per country for requesting tools. Containers are packed and sent from Ipswich via UK ports to destination partners in overseas countries.
Volunteer with us
We are looking for volunteers to join us at the refurbishment centre to help with a wide variety of tasks. Please visit our dedicated volunteer website for details: